From time to time, I stop by to read and view your wonderful postings. It is refreshing and a great way to begin my day. Thank you for your time and energy into this site. God Bless. John K.
I have followed your facebook page because I am an appreciator of all vestments traditional. I have ambitions to be in the service of sewing for the Glory of God. Your photos have been inspirational. Liturgical Design
In February of this year, I ordered a custom tailored cassock from Mr. Juan Navarrete of Tradition Ecclesiastical Tailoring (I believe that he is the sole proprietor and only “employee” of this company). The cassock was delivered to me during the week of May 28th (over 6 weeks late) and I immediately noted that the item was improperly tailored (wrong number of buttons, incorrect sleeve attachment to the body of garment, unfinished seams, etc.) upon inspection. I immediately contacted Mr. Navarrete about the problems with the garment, and he responded indicating that I may return the item and receive a full refund. I returned the cassock to Mr. Navarrete’s business address as instructed and I have documented proof in the form of signed delivery confirmation from USPS indicating that Juan Navarrete accepted my return on June 20, 2012. Since this date, Mr. Navarrete has failed to issue me any refund as promised and has completely cut off any and all communication with me. My multiple emails and calls to Mr. Navarrete have gone unanswered. A post that I left on Tradition’s Facebook page requesting that Mr. Navarrete contact me was deleted in short order, indicating to me that Mr. Navarrete is aware of this issue. Based upon their website and Facebook page, the company appears to remain open and transacting new business. At this point, Mr. Navarrete’s company is in possession of both the product that I ordered as well as my money, thus leading me to believe that Mr. Navarrete has attempted to defraud me of the refund to which I am entitled.
I also placed an order with Tradition Ecclesiastical Tailoring in April of this year, paying half of the total up front. The product was never delivered, and Mr. Navarrete is not responding to my communications. A few days ago another customer commented on this business's Facebook page, saying that he, too, had placed an order almost six months ago, never received the product, and was not receiving responses to his communications. I also posted, noting that I am experiencing the same problem. Both of our comments were deleted within minutes of my posting. Searching the web leads me to believe that these are not isolated problems.-- Michael
I, too, have had a similar issue with this company. I have now filed with the BBB. Have any of you had any success with Juan?
I have contacted the Council Bluffs police dept. and spoke to a Sgt. Meyers who is investigating Tradition Ecclesiastical Tailoring because of a similar experience I had with Mr. Navarrete: paid in full and never received the product. Several people have been scammed by him. If you want to include your crime as well, contact Sgt. Meyers. Fr. JosephDiocese of Camden, N.J.
I have also placed an order for an alb - ordered and gave my credit card in full. I was hoping to do business with this company because we were going to ornament and hand embroider albs for the clergy.He has not returned any phone calls, which have been several, and also emails. What are you all going to do about this situation? I will make a complaint to my credit card company. I also placed this order in Mid-September. He has refused to answer any of my phone messages - the same behavior and pattern described by the both of you.Linda T
Hello Linda:I have been trying to get in touch with Juan Navarrete for months to no avail. I reported his actions to the Better Business Bureau of Nebraska, South Dakota, and southwest Iowa (http://www.bbb.org/nebraska/business-reviews/internet-shopping/tradition-ecclesiastical-tailoring-in-council-bluffs-ia-300072295), and he unsurprisingly failed to respond to their arbitration process as well. I am, however, happy to report that his business now has an “F” rating from the BBB. Juan did send me an email comprised of a few words a while ago claiming that my refund check was mailed to me, but of course I have yet to receive anything. All of this comes as Juan continues to build up Tradition’s Facebook page, promote his items, and build his product line. As it is clear to me at this point that Juan is nothing more than a habitual liar and scam artist, I will be moving forward with a civil lawsuit against him and his company in the near future. I fully expect Juan to ignore this action as well, but at least the result will be a default judgment in my favor. Further, I may also move forward with a consumer fraud complaint against Tradition through the Iowa Attorney General’s Office (http://www.iowaattorneygeneral.gov/protecting_consumers/index.html).I would recommend that anyone who has been scammed by Juan / Tradition to consider the following:1) Continue to contact Juan by phone and email (this will show that you have made good faith efforts to resolve the matter on your own if you ultimately end up in small claims court)2) Leave negative reviews detailing your situation with Tradition on applicable online review sites and forums3) Contact the BBB via the link above and open a case against Juan / Tradition4) File a civil claim against Juan / Tradition in your local municipality’s small claims court (note that you, as the complainant, have the right to bring a case against an out-of-state entity in your local court – you DO NOT need to file the lawsuit in Iowa unless you desire to do so)5) Contact Iowa’s Office of the Attorney General (link above) to file a consumer protection complaint against Tradition for their fraudulent business practices
I have had a similar experience. The Attorney General's Office can do nothing beyond trying to contact him and they will tell you that they are not attorneys and cannot prosecute. Internet fraud must begin with your local law enforcement. I've begun this process.
yes, my friend purchased 2 linen surplices from them and paid for them in Feb. Shes yet to receive them
Here is the scammer's Facebook page!https://www.facebook.com/navarrete993?fref=tsYou all ought to let him know what he is doing is very sinful, and that he shall indeed reap what he sows.